ShuttleVelo Privacy Policy

Last updated: April 4, 2026

1. Overview

ShuttleVelo provides badminton smash video analysis services. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what choices you have.

2. Information We Collect

We may collect the following categories of information:

• Account identifiers and internal user IDs
• Uploaded badminton videos and related analysis metadata
• Purchase status, subscription status, and result unlock records
• Feedback submissions and deletion requests
• Optional contact information such as an email address when you choose to provide it

3. How We Use Information

We use collected information to:

• Create and deliver badminton analysis reports
• Process and restore purchases and subscriptions
• Provide customer support and respond to feedback
• Maintain account records and deletion workflows
• Protect the service from fraud, abuse, and unauthorized use
• Improve service quality and reliability
• Comply with legal obligations

4. How Videos and Analysis Data Are Processed

Uploaded videos and related metadata may be processed on ShuttleVelo servers to create draft analysis results, support manual review workflows, and generate user-facing report text. Some processing may be performed by disclosed service providers, including infrastructure providers, storage providers, and AI providers used to generate report summaries.

5. Data Sharing

We may share information only as reasonably necessary with:

• Hosting, storage, and infrastructure providers
• AI and processing providers used to generate analysis summaries
• Apple for In-App Purchase and subscription transactions
• Professional advisors or legal authorities when required by law

We do not sell personal data. We do not use collected data for cross-app tracking or third-party advertising.

6. Data Retention

We retain uploaded videos, analysis records, and purchase-related data for as long as reasonably necessary to operate the service, support purchase restoration, resolve disputes, investigate abuse, and satisfy legal requirements.

7. Your Choices and Rights

You may request deletion of your data from within the app or by contacting us. You may also contact us if you need help with privacy questions, support issues, or account-related concerns.

8. Children's Privacy

ShuttleVelo is not directed to children under 13. If you believe a child has provided personal data without authorization, contact us and we will investigate and delete the information where appropriate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date shown above.

10. Contact

For privacy questions, deletion requests, or support inquiries, contact:

[email protected]