ScanFox Support

If you need help with ScanFox, contact: [email protected]

Typical support topics:

• Camera permission issues
• Photo import issues
• OCR not recognizing text clearly
• Subscription or restore purchases
• PDF export and sharing issues

Troubleshooting

1. Make sure Camera access is enabled in iPhone Settings.
2. Make sure Photo Library access is enabled if you import images.
3. For better OCR results, use bright lighting and keep documents flat.
4. If a subscription is not recognized, open the app and tap Restore Purchases.
5. If sharing fails, try reopening the app and exporting again.

Refunds Apple handles billing and refunds for App Store purchases. For refund requests, please contact Apple Support directly.

Response Time We usually reply within 24 to 72 business hours.